FAQs / POLICIES
ALL sales are final. We do not process any exchanges or refunds. We do not process and refunds or cancellations once your order has been processed. If you have any issues please feel free to contact us via e-mail at: email@example.com
Please allow us 7-14 business days to process and ship your order ( not including weekends or holidays) All orders will receive a tracking number once your order has shipped. (please check your spam folder). Wholesale orders process in 14+ business days ( not including weekends or holiday) larger orders may require additional time.
If your order is placed with the incorrect address please contact us asap to correct the information. If your package is shipped please reach out to the carrier to update your information. If your package is returned to us for any reason , you will be refunded minus the shipping cost.
wholesale : when ordering please specify design and color options or random design will be selected
Lost / Stolen packages
Our mission is to change lives and provide our Precious Customers with excellent customer service , So if you have any questions please send us an email. Include your name and order number ( if applicable) in the subject line.
Email: firstname.lastname@example.org (please allow 24-72 hours for response)
Address: 50 Biscayne Blvd Miami FL 33132 (no store pick up's at this time)
business hours: Monday - Friday 9am-5pm EST
closed Saturday and Sunday
Thank you for choosing PreciousYou Skincare LLC!